Our Service – Dog Walking
My Best Friend provides a safe, secure and fun dog walking service when you’re unable to. Work commitments, ill health or just that well-deserved away-day with family or friends. We understand the challenges of modern life and are always there to help.
My Best Friend offers a tailored service to suit your best friend’s needs. Whether they’re big or small, young or in their golden years, boisterous or reserved. Rest assured that we’ll give them our best.
We specialise in off-lead group dog walking so your best friend gets the most out of their time with us. They will be collected and taken to their walk in a caged doggy van with up to 5 friends and walked for a minimum of 50 minutes.
Yes of course, in fact we simply don’t walk any dog before we have met them and had a detailed consultation with the owner.
You can wait in you prefer but we offer a secure key holding service. All keys are kept locked away when not in use and we keep a numbered log so the key cannot be traced back to your home.
All franchisees and employees who have unescorted access to a client’s home will have undergone a basic DBS check. We can also provide references from some of our many happy customers.
We think that building up trust between the dog and their walker is really important so we always try to be consistent. In the event that we need to change the person walking your dog we will always let you know. What’s more that person will always have walked your dog with their usual walker.
We offer 3 walking sessions, you can either book between 9am and 11am, 11am and 2pm or 2pm and 5pm. We don’t offer specific times but we do guarantee to take your best friend for walk in the booked session.
Unlike many dog care and dog walking companies we operate a fleet of air conditioned vans that are never more than 7 years old and have safe and secure dog cages installed. The cages become an integral part of the vehicle and are constructed to an exceptionally high standard. Each dog, unless they are from the same household or are well known to each other, will be transported in their own cage.
This really depends on a number of factors such as the temperament, obedience, and location of the dogs and also the location of the walk however, it will never be more than 6 but more usually between 3 and 5.
This varies by location but we aim to find walks that are in locations away from main roads and other hazards. We like open spaces and calm water so they can run and swim and swim and run to their hearts content!
This is up to you but we will ask for your specific consent to walk you dog off the lead although this is certainly our preference. We believe that your dog will get far more out of a walk if he is able to run and play with the other dogs in the pack. Regardless of consent we only let dogs off lead where we believe it is safe and sensible to do so.
Each walk is a minimum of 45 minutes but your dog will generally be out of the house from 1 to 2 hours.
Please see our Terms and Conditions for more information.
Jon and Clara looked after our black lab for a long weekend, and have also helped with dog walks too. Family do not live close so I love the idea of a quality, friendly, reliable option for our dog. Highly recommend them. – Gill Rodwell
Jon’s just started walking my two black labs. Great communication and the dogs love him! – Andy Grout
I wouldn’t want anyone else to walk my dogs. My best friend are great, very professional and came to my hour of need in an emergency. The dogs love their walker. – Claire
Your care, attention and professionalism have transformed my walks. My lovely girl is now much better at dealing with new dogs and I don’t have to worry about her at all in new environments. We can even take her to the pub now! She absolutely adores both you and Kirsty and looks forward to her regular walks. – Isobel